Terms & Conditions
Effective date: August 19, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website ngmedia.in, the client portal, lead-magnet tools, and any related services (together, the "Services") operated by NextGen Media ("we", "our", "us"). By accessing the Services or engaging us for a paid retainer, you agree to these Terms. If you do not agree, please do not use the Services.
1. Who we are and what we do
NextGen Media provides founder-led positioning, content production, and controlled outreach services for B2B businesses, delivered through a private client portal. The specific scope, deliverables, content volume, and outreach support for any engagement are defined in the proposal or order you accept, which forms part of these Terms.
2. Eligibility and accounts
- You must be at least 18 years old and able to enter into a binding contract to use the Services.
- You are responsible for keeping your portal sign-in credentials confidential and for all activity under your account.
- You agree to provide accurate information and to keep it up to date, including billing and contact details.
3. Client responsibilities
Our Services depend on your timely input. You agree to review and approve drafts, provide source material, feedback, and access where needed, and respond within reasonable timeframes. You confirm that any material you provide to us (logos, proof, testimonials, media, claims) is accurate and that you have the rights to use it. You remain responsible for the final decision to publish or send any content we prepare on your behalf.
4. Outreach and platform rules
We run controlled outreach on LinkedIn and by email. We do not use fake accounts, engagement pods, bait-and-switch messaging, or mass generic sending, and we pause outreach when risk signals appear.
You acknowledge that third-party platforms (such as LinkedIn and email providers) set their own rules and may restrict, throttle, or suspend accounts at their discretion. We follow reasonable, platform-safe practices, but we do not control and are not responsible for third-party platform decisions affecting your accounts.
5. Fees and payment
- Fees, billing cycle, and currency are set out in your accepted proposal or invoice.
- Unless stated otherwise, retainers are billed in advance and are due on the invoice date.
- Late or failed payments may result in paused delivery. Applicable taxes are your responsibility unless stated otherwise.
6. Term, cancellation, and refunds
Engagements continue for the period stated in your proposal and renew or end as described there. Either party may end an engagement with the notice set out in the proposal. Fees for work already performed or committed for the current billing period are non-refundable unless we agree otherwise in writing. We do not guarantee a specific number of leads, meetings, or results within any given timeframe.
7. Intellectual property
On full payment for the relevant work, you own the final, approved content deliverables we produce specifically for you. You grant us a licence to use anonymised or, where you agree, named performance results and non-confidential work as portfolio and case-study material.
We retain ownership of our underlying systems, templates, workflows, prompts, tooling, and know-how. Nothing in these Terms transfers ownership of our platform or methods to you.
8. Acceptable use
You agree not to misuse the Services, including by attempting to breach security, access data you are not authorised to access, reverse engineer the platform, interfere with normal operation, or use the Services to send unlawful, deceptive, infringing, or harmful content.
9. Third-party services
The Services rely on third-party providers, including those listed in our Privacy Policy. Your use of the Services may also be subject to those providers' terms. We are not responsible for the availability, content, or practices of third-party services outside our control.
10. Disclaimers
The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Marketing and outreach outcomes depend on many factors outside our control, and we do not warrant any particular commercial result.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services is limited to the fees you paid to us for the Services in the three months preceding the event giving rise to the claim.
12. Indemnity
You agree to indemnify and hold us harmless from claims, losses, and expenses arising from material you provide, your approvals, your use of deliverables, or your breach of these Terms, to the extent permitted by applicable law.
13. Confidentiality
Each party may access non-public information belonging to the other. Both parties agree to use such information only to perform under these Terms and to protect it with reasonable care. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.
14. Changes to these Terms
We may update these Terms as the Services evolve. Where appropriate or required by law, we will provide notice of material changes. The effective date at the top of this page reflects the latest version, and continued use of the Services after changes take effect constitutes acceptance.
15. Governing law
These Terms are governed by the laws of India, and the courts of India will have jurisdiction over any dispute, without regard to conflict-of-law principles, except where applicable law requires otherwise.
16. Contact
Questions about these Terms? team@ngmedia.in